Frequently Asked Questions

At Seven Springs, we are here to serve your needs. Our venue and staff prides itself on flexibility and customization of services and spaces. We have tried to answer as many of your questions ahead of time, but please do not hesitate to contact us for further clarification.


Program & Facility

 

Q: What is typical timing for an event?

You and your guests have exclusive use of the property on the day of your event. This means, that you can time your event as you see fit. The Grounds Fee includes 8 hours of property rental including access to and use of each of the buildings and catering facilities. We ask that alcohol and music are wrapped up by 11:00pm with all non-overnight guests and vendors being off the property by midnight.

Q: How much time is allowed for set-up and clean-up? 

Standard day-of set-up time for your event is 2-3 hours prior to the guest arrival time. In the event that the Client’s decor requires a set-up team prior to this time, you must coordinate it with the Venue Manager. All personal items and décor must be removed/picked-up by 11:00 a.m. the following day, unless other arrangements are agreed to prior to the event weekend.

Q: How is trash removal to be handled?

All trash must be properly bagged and disposed of at the end of the night into the bins located on site. This is usually handled by your catering team- please make sure they are aware of disposal policies.

 Q: Can we use the site for a ceremony rehearsal?

A ceremony rehearsal can be hosted before your wedding. The rehearsal should take no more than an hour and can be scheduled with our venue coordinator prior to your event.  We are happy to recommend a planner to coordinate your ceremony, including the rehearsal, for a contracted fee. Be sure to inquire if you are interested in hosting your rehearsal dinner at Seven Springs!

Q: Do you allow the space to be decorated? 

Yes! We welcome decorations such as flowers, lighting, etc. We do not allow nailing, stapling, taping or anything to be applied to the walls or building that will cause damage. If you choose to use candles, we require that they are in containers or on a stand, to prevent damage to our surfaces and linens. Candles are not permitted inside the houses and policies are subject to change.

Q: Can we use the fireplaces?

The fireplaces in the Manor House are non-working for safety reasons. They can be decorated with floral arrangements or other decorative items excluding candles. The fireplaces in The Suite of the Guest House and the main floor of the Honeymoon Cottage are functional. We will gladly get a fire going for you!

Q: Are dogs/pets permitted at Seven Springs? 

Animals are not permitted indoors during your event. If you would like to include your pet in your ceremony or for pictures, they must remain outside. If overnight guests wish to bring dogs, they must stay in the Guest House or Honeymoon Cottage kenneled while not with owners. There is a $250 required pet deposit for damages that is refundable if applicable.

Q: When do I have access to The Suite? 

You and your attendants have full access to the Suite located in the Guest House beginning at 11:00am on the day of your event. We can accommodate earlier access for an additional fee. Belongings may be left in the Suite for the duration of the event, but all personal items must be collected by the end of your event. For Full Weekend Weddings you have unlimited access to the suite for the duration of your stay.

Q: Can we take photographs on the property prior to our event?

Yes! Photo shoots of any kind need to be scheduled with our Venue Manager to ensure the spaces you wish to photograph in or around are available and open for your use. There is a fee of to shoot on the property that can be paid when scheduling the shoot or on the day of. Clients who have already booked an event with us will have the fee waved for photo shoots. 

Q: Are we able to bring in outside buses or transportation? 

Absolutely. However, 55 passenger motor coaches are, unfortunately, not able to turn around on our property and are therefore not allowed on site. We recommend using a smaller bus, shuttle, sprinter vans or a trolley for your guests comfort and ease. 


Event Services

 

Q: What is included in the rental fee? 

The grounds fee includes exclusive use of the grounds and facilities (includng the reception pavilion, Carriage House, and Garden House) and our catering equipment: including a vendor work space, refrigeration, up to 200 wooden folding chairs for ceremony and reception use, (25) 60” round dinner tables, (5) 8' banquet tables, (5) 6' banquet tables (10) tall cocktail tables and (2) Rustic Wooden Bars. We also provide a parking attendant for guest arrival and are happy to have your ceremony chairs set up for you when you arrive!

Q: Can you recommend local vendors? 

We pride ourselves in having a finely curated list of preferred vendors. They are experienced in working in the venue and represent the high standard we hold ourselves to. Their signature talents pair wonderfully with the character and atmosphere of the space. We will be glad to talk to you directly about using vendors outside of our preferred list as it may require an additional fee.

Q: How do we go about renting additional restrooms?

All events with over 50 guests require the rental of additional facilities. These facilities come in a range of sizes and prices and can be best acquired through Edmunds (http://edmundswasteremoval.com/). There are water and electric hookups located discreetly on the side of the property close to the tent site.

Q: How much parking is available on site?

We have ample parking for you and your guests at the front of the property, out of sight from your event. A parking attendant will be present for your guest’s arrival and a golf cart can be rented to transport your guests from the parking area to your event space.

Q: Do you have a staff on site to aid in setting up and breaking down the event?

No. If you are in need of extra hands, set-up services can usually be procured for an additional fee through your Wedding Planner, Caterer, or Rental Company. Seven Springs will happily set up your ceremony chairs for you.


Catering: Food & Beverage

 

Q: Does Seven Springs offer its own catering? 

No. Seven Springs requires the use of a licensed caterer for your event who is willing to visit the venue prior to the event for a walkthrough. Any caterer used that is not listed as one of our preferred vendors must be approved by our Venue Manager and an additional fee may be charged if they do not meet requirements.

Q: Can we bring in our own alcohol? 

Yes. In order to do so, the client or caterer MUST provide a temporary ABC license. One can be acquired at www.abc.virginia.gov and must be displayed clearly during your event. This license is required anytime there are more than 20 guests on site while alcohol is being served. 


Contract & Payments

 

 

 

You will have 10 days from the date the contract is issued to sign and return the agreement, along with initial payment to secure your event date.

Q: What is the payment schedule? 

An initial payment equal to half of the total payment plus a security deposit are due upon signing the contract. Additional services and overnight stays can be added to your event up until the final payment is due. The final balance, including any additional fees will be paid 30 days prior to your event.

Q: What is the security deposit? 

A $1,000 security deposit is required with the signed contract and will be charged at the same time as your first payment. This is to cover potential damages by your guests, and will be refunded 10 business days following the event. If any damages have occurred, you will be notified and we will bill you for any repairs over and above the deposit

*If interested, please ask for a copy of our contract to see full policies and regulations.